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Frequently Asked Questions
Please contact us if you cannot find an answer to your question.
We cover Painswick, Upton St. Leonards, Bisley, Cranham, Sheepscombe, Edge, Harescombe, Pitchcombe, The Camp , Birdlip & Miserden. If you live just outside of these areas, please don't hesitate to get in touch as we may still be able to reach you.
It is a commonly held belief that windows should not be cleaned when it rains because the rain will just make them dirty again. Is this really a fact? No!
The simple fact is, dirt makes your windows dirty, not rain. The only reason your windows appear to be dirtier after rainfall is because the window was dirty to begin with and the rain has clung onto the dirt, dust, pollen and muck and stuck to the window. If the window and frame are both clean, the rain will not cling to the glass and simply roll off the window, leaving the glass clean. This is due to rain water being much, much purer than tap water.
Avoiding having your windows cleaned in rainy and wet weather will instead, in the long-term, cause irreparable damage due to water and mineral-stain build up on the glass. As glass is porous, any matter left on the glass in the long term can penetrate the fabric and become an integral part of the glass. Most stains will clean off if you get to them reasonably quickly. If dirt is left on a window frame, that too can also cause discolouration.
So when we send our courtesy reminder the day before we come to clean your windows yet there's rain in the forecast - please be assured of the above explanation as to why you don't need to cancel!
We use a water fed pole system. This means that we clean your windows from the ground only. This most often eliminates the need for ladders.
Yes! We use a specialist brush head that contains flocked (super soft) bristles.
The water fed pole brush is used with a gentle pressure on the window with the water flowing to agitate the dirt. Then the pure water jets alone are used to rinse the window.
One property can vary greatly to another property. Many things are taken in to consideration such as; Access, type & quantity of windows, building height, clean frequency etc. We feel it is beneficial to see the property (either in person or from customer provided photos) to make sure we can provide an accurate quote which benefits you as the customer.
Yes. We have £5 million public liability insurance.
No! For window cleaning, we use purified water which is not only chemical free, but it means there won't be any streaks left once the windows are dry!
For any other cleaning, we use eco-friendly products.
We recommend every 4, 6 or 8 weeks for windows, and every 6 - 9 months for conservatories/orangeries. If left longer than recommended, the windows will be dirtier which may mean additional costs. We appreciate there may be certain circumstances that require cleaning either sooner or later, which we can discuss with you.
Clarico is a latin word, meaning 'Shine & Gleam'. Hopefully a good reflection (excuse the pun!) of our work!
No. So long as the windows are closed and we can gain access to your property.
For window cleaning - no. You will not need to supply anything as we have our own water system & products located in our van.
For other cleaning, an outside tap may be required.